01Ratio IntelligenceSwitched on in Monitor, free

See a payout hold coming months ahead.

Card networks watch your dispute ratio against limits they publish, and most stores learn they crossed one when their payouts stop. Ratio Intelligence puts that limit in front of you while there is still room to act.

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Estimated ratio & time to thresholdSample
0.00%
Clear of the line
61 days to the 1.5% excessive threshold
Visa excessive 1.50%Predispute installed

Your estimated ratio month by month against Visa’s 1.5% excessive threshold, with the day Predispute went to work marked.

Predispute estimates your dispute ratio every day from your own orders and disputes, then measures the distance to the limits each card network publishes and reads it back as time to threshold. Under Visa’s Acquirer Monitoring Program, the ratio that marks a merchant excessive drops to 1.5% on April 1, 2026, down from 2.2%; you see how many days you have before you reach it.

Objectives
  • Estimate your dispute ratio daily from your own store data
  • Track the distance to every Visa and Mastercard threshold
  • Alert you while there is still time to act
Outcomes
  • Months of warning instead of a surprise payout hold
  • Time to threshold in days, updated every morning
  • One number your whole team can read at a glance

Every screen labels the ratio as estimated. The official figures are built partly from fraud reports you never see, so no merchant can reproduce them exactly. Predispute models the ratio from your own data, close enough to tell you where you stand and how fast you are moving.

The lines are tightening

The threshold that ends your payouts keeps moving down.

Visa’s excessive dispute-ratio line drops from 2.2% to 1.5% on April 1, 2026. The margin for error is shrinking on a published schedule.

Jun 2025
VAMP thresholds published
Visa’s Acquirer Monitoring Program replaces the old VDMP/VFMP dispute-rate rules.
Oct 2025
Excessive enforcement begins
Visa starts enforcing at the Excessive level for acquirers and their merchants.
Apr 1 2026
Merchant line drops to 1.5%
The excessive dispute-ratio threshold falls from 2.2% to 1.5% across the US, Canada, EU, and APAC.

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02Dispute Intelligence

Monitor is free, installs on Shopify or Stripe in minutes, and shows your estimated ratio the day you connect.

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