04Outcome IntelligenceSwitched on in Defend, $499/mo

See why you win and lose, bank by bank.

Most stores contest disputes without ever learning what worked, so they make the same case every time. Outcome Intelligence records every result and feeds those win rates into the next verdict.

Start free
Win rate by issuing bankSample
Peer avg 40%American Express58%Citi49%Chase41%Capital One33%Synchrony26%
Above peer averageBelowWhere your evidence wins and where it falls short, so the next fight starts from the last one.

Predispute records every outcome and reads it back as pattern. Win rates by reason code and by issuing bank show where your evidence lands and where it falls short, and that history feeds the verdict engine, so each new case is argued from the evidence that has won before.

Objectives
  • Track win rates by reason code and by issuing bank
  • Benchmark your results against comparable stores
  • Feed every outcome back into the verdict engine
Outcomes
  • A clear map of where your evidence wins and loses
  • Strategy that sharpens every month it runs
  • A running total of the dollars recovered

Outcome Intelligence is only as good as the outcomes it has seen, so it grows more useful the longer Predispute runs on your store. Early benchmarks lean on patterns across installs, and over time they shift toward your own results.

Continue

01Ratio Intelligence

Monitor is free, installs on Shopify or Stripe in minutes, and shows your estimated ratio the day you connect.

Start free on Monitor